EE and BT customers will see bills rise up to £24 this year - how it could affect you

Millions of EE and BT broadband, TV and phone costumes will see the cost of their bills go up this year as the provider hikes its prices.

BT, which also owns EE, has said it will be increasing its costs by up to 4.5 per cent from the end of March, meaning customers will pay up to £24 extra per year.

What are the changes?

Telecoms providers typically increase the cost of bills annually to rise in line with inflation.

However, in September 2020, EE and BT updated its terms and conditions for new customers to allow prices to be hiked by December’s Consumer Prices Index (CPI) inflation, which was 0.6 per cent, plus 3.9 per cent.

The price increases will vary among customers depending on when they signed up to their contract.

Those who took out a contract with EE or BT after 1 September 2020, or before 11 January 2019, are likely to face a 4.5 per cent increase from 31 March. This includes customers who have BT Sport as part of a contacted TV deal.

Customers on these contracts will face the biggest rise in prices, adding up to £24 extra per year to bills, or £2 more per month.

Those who signed their current contract between 11 January 2019 and 31 August 2020 are subject to different terms, and will typically see bills increase by 0.6 per cent.